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Thefts at the Point of Sale

Cash registers are vulnerable areas in many stores. Dishonest employees can steal from you quite easily unless you know the signs and how to prevent this kind of theft.

1) Watch out for loose change, match sticks, or bits of paper with markings on them around the cash register area. These are often used by cashiers to help them remember the amount of extra money in the till that is to be pocketed later. For example, a nickel means five dollars, a penny one dollar, and so on. When questioned about the loose change, the cashier can simply say a customer forgot her change. Match sticks or bits of paper can be dismissed by cashiers as trash. Click here for details on the techniques used by cashiers to get extra money in their tills.

2) Be extra suspicious of cashiers who keep a small calculator close to the cash register. These can be used to keep a running total of the amount of extra money in the till.

3) Make sure customers can see the amount rung up on the cash register. If the display is turned away from their view or is covered, this could mean the cashier is under-ringing purchases in order to pocket the money later.

4) Look out for an excessive number of "NO SALES." These can be used as a way of opening up the cash drawer when there is no one around to take out money and pocket it.

5) Also watch out for an excessive number of "VOIDS." This could mean the cashier is cancelling sales that actually occurred in order to pocket that amount of money.

Sometimes your own policies can make you vulnerable to a dishonest cashier. Click here to see how procedures can back-fire, along with suggestions for changing point-of-sale procedures to make it harder for the cashier who wants to steal from you.

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