How do Cashiers Get Extra Cash in the Till?

1) Under-ringing purchases - A customer buys items totaling, say, $12.00. The cashier rings the merchandise in so it totals only $11.00. The customer pays $12.00, and cashier now has an extra $1.00 in the till. Be suspicious of this if the display showing what has been rung up is turned away from the customer or covered over.

How to prevent this

make it policy for customers to get their receipts ensure that the display can be seen by customers

2) Giving incorrect change - The cashier shorts a customer when returning the change. If challenged, she claims to have made a mistake.

How to prevent this

make cashiers count the change out to customers post a sign advising customers to count their change

3) Failing to ring up sales - The cashier leaves the cash drawer open and puts money directly into the drawer without ringing a sale.

How to prevent this

make it policy for customers to get their receipts prohibit cashiers from leaving the cash drawer open between sales

Back to Points of Sale

---