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Preventing Employee Thefts from the Sales Floor

1) The Wanderer - If an employee is supposed to work in Department A, should he be spending a lot of time in Department B? He may be taking advantage of this "wandering" time to stash stolen merchandise to pick up later. Also, while his department is unstaffed, customers will find it easier to shoplift, and other employees will be able to come in and remove items.

Know where and when employees are supposed to be working, and confront those who are outside of their assigned areas.
OR
Let them wander around and steal from you.

2) The Early Luncher - This employee makes frequent trips to the staff lounge area, perhaps to use the rest room or get something to eat. But these trips through the store to reach the staff area present opportunities for employees to stash items illegally, or put stolen items into personal bags or lockers.

Put lunch rooms and lockers where employees won't have to wander through the store to get there.
OR
Let them stash and steal on their way to the lounge area.

3) The Socializer - An employee who seems overly friendly with workers in other areas may have arrangements to swap stolen merchandise with them. Like the Wandering Employee, walking from one department to another to chat gives the employee a chance to stash merchandise. The Socializer's unattended work area is also vulnerable to shoplifters and dishonest employees. At the very least, the Socializer is stealing TIME from you.

Limit socializing and wandering.
OR
Give them time to wander around, and steal and conceal.

4) The Purse-Carrier - Allowing employees to bring their purses or bags onto the sales floor invites theft. These provide a ready spot to conceal stolen goods.

Ban purses on the sales floor.
OR
Let them steal and conceal.




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