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Shoplifting

Shoplifting is a big problem for retail businesses. It accounts for over a third of total shrinkage. The table below, from a study conducted by Hayes International, estimates the number of theft incidents and dollars lost to shoplifters:

TIME FRAME
DOLLARS
INCIDENTS
EVERY YEAR
$9.0 - $10 BILLION
290 - 340 MILLION
EVERY DAY
$24 - $28 MILLION
800,000 - 920,000
EVERY HOUR
$1.0 - $1.1 MILLION
33,600 - 38,400
EVERY MINUTE
$16,800 - $19,200
560 - 640

Do you have a problem with shoplifting? You might if your answer is "YES" to any of these questions:

  1. Are parts of your sales floor hidden from your employees' sight?
  2. Do most customers walk around for a while before being approached by a sales clerk?
  3. Are you short-staffed or are your employees very busy during business hours?
  4. Do you often find hangers and price tags on the floor, or ripped-open packages hidden around your store?
  5. Is your store one with an industry-wide problem with shoplifting? These include
              • camera and photography
              • department store
              • drug store
              • men's apparel
              • recorded music and video
              • shoes
              • sporting goods
              • women's apparel


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