|
- Greet every customer when they walk into the store.
- Ask customers if they need any help.
- Keep counters and tables neat and orderly.
- Return unsold merchandise to displays quickly.
- Offer to hold merchandise at the sales counter for browsing customers.
- Limit the number of garments a customer can take into the fitting room, and actually count the garments.
- Call to customers in the fitting room and ask if they need anything.
- If you're selling pairs of something (like shoes), only display one.
- Alternate the direction of hangers so they lock when grabbed.
- Post warning signs warning of the consequences of shoplifting.
- Put only the cheaper products by the door, and expensive ones away from the door.
- Organize merchandise so it can be easily viewed by more than one salesperson.
- Do not stack merchandise so high it blocks the view of salespeople.
- Arrange merchandise so customers must pick it up. Otherwise, a thief can push it off the counter into some sort of container or bag.
- Keep fitting room doors locked, which forces customers to ask a salesperson to open them.
- Offer rewards to staff who detect and apprehend shoplifters.
- Widen the space between displays.
- Install more mirrors throughout the store.
- Install convex mirrors on the ceiling.
- Improve lighting so there are no dark corners in the store.
- Install fake video cameras.
- Use fake electronic article surveillance tags.
- Elevate the sales counter work area.
- Start using ink merchandise tags.
- Install video cameras.
- Install an electronic article surveillance system.
- Hire a security guard.
|
