Pedestrian Flow
Design Problems Any area in the mall that is attractive to loiters will also create crowding. Water fountains, benches and seating, public phones, and food courts are places where people gather, which can create a nuisance as well as opportunites for crime and pick-pocketing.
The shape of a mall has a lot to do with congestion and crowding. ?Star? shaped malls tend to have a problem with crowding in the center of the mall, because everyone has to pass through the center while moving from one side of the mall to the other. Circular malls, on the other hand, do not have this problem. They tend to have better pedestrian flow and less congestion.
